The TALENT MASTER works steadily and proactively on a few simple but effective practices which aim at increasing employee loyalt and reducing attrition
How should companies work to increase employee
satisfaction Here is a summary of my findings both through my consulting
assignment as well as my academic research. The work best if applied in a low
profile but genuine manner... quite unusual since a lot of HR best practices
are lost in media hype and not sustained in the long-term
Here is a summary of my ideas:
1.BALANCE WORK AND PERSONAL LIFE
I have place it first not by accident but by intent...Balance work and personal
life - HR professionals are battling to the challenges of a transforming
workforce reality the need to be aware of certain trends which impacts efforts
to attract and retain talented employees. Work-life balance application to a
person's effective work-life and personal life wasn't as important in the past
as it is today because, in the past, people often are able to attend easily to
every major role in their life. Family is very important to all of us, when
work begins to put a significant strain on one's family no amount of money will
keep an employee around. So a small gestures of allowing an employee to take an
extended leave once a month to watch with his daughter's or son's schools
activity will likely be repaid with loyalty and extended employment with an
organization.
2.WORKPLACE FLEXIBILITY
Be flexible whether that means specifically giving your workers the option to
work flexible hours, do some customize schedule rotations or a self-scheduling
thru coordinating with some other staffs in-charge are good ways to promote
positive employee morale or you could allow your staff to leave work early for
a personal matter when appropriate. Workplace flexibility is hard to manage,
because you need to meet operational demands. But it has to manage so the
flexibility policy should be well defined and be implemented accordingly so
its' good intent will not be lost.
3. TREAT EACH EMPLOYEE WITH RESPECT AND AS AN
INDIVIDUAL
Treat each employee with respect and as an individual, recognize the team
member's contribution in front of members of management. This can reduce the
tendency for employees to feel that their supervisors take all the credits.
Know how to recognize your staff, not all employees want to be singled out at a
gathering of hundreds of peers. The approach to recognizing team members can
vary greatly by generational group. You might humiliate unintentionally a baby
boomer by having them stand up in front of their colleagues while discussing
their recent achievements conversely a Young Gen will appreciate the
opportunity. A simple "thank you" or "nice job" or a pat in
a back given in regular basis or frequency can significantly boost employee morale.
Often times a team member will greatly appreciate the time you spent to find
him at his desk and deliver the message personally.
4.POSITIVE WORK ENVIRONMENT
While compensation, benefits are important, the primary reasons workers leave a
company are unorganized work environment, toxic workplaces, bad bosses and
difficult co-workers. Every employees want is a clean, organized work
environment in which they have the necessary equipment to perform well. When
people and resources are not organized, physical barriers are stand in the way
of being able to work efficiently, obviously it causes stress. Try to arrange
things so that people have easy access to the people and resources they need.
This normally works best by organizing workspaces around the people operating
the process, or the types of work that they do. The idea is to make it as easy
as possible for people to do their jobs. Some employee need a personal space
but none is available, try blocking off areas with furniture, screens or
blinds.
If noise is an issue, plants can help to soften it.
Make sure that you explain to your workers why you are doing this emphasize the
benefits of making the change. The quality of supervision and mentorship, by a
"bad bosses" has been said so often that, people leaves people, not
their jobs. Supervisors play the largest role in a team member's development
and organization successes. All employees want to have Boss who's respectful,
courteous, and friendly. Workers are more likely to remain with a company if
they have a good and positive work environment.
5. ERADICATE FAVORITISM
The better person can see a question from all sides without
bias-Cunfucius" The so-called "inner circle club or good ole
boys" can create unpleasant organization culture and can promote
bitterness among team members, which can results devastating effect on some
valued team members. The results of employee favoritism are destructive in
natures because the following idea are unavoidable (Why should I perform if It
will get me nowhere? Why do this if others will not? Why put in the effort if I
will not be recognized? Why trust the boss if they are not fair?)
As a result, employees' morale, productivity, and
relationship with the manager will diminished thus creating a disengaged
employees which eventually create disengage customers. So equally treat all
employees and avoid favoritism at all costs. Individuals want a perception that
each employee is treated equivalently. Device or create a policy, a behavioral
guidelines, or methods for requesting time off, and on any other work related
decisions you can think about.
6. COMMUNICATION AND AVAILABILITY
The Human Resource department needs to be very responsive to employee questions
and concerns. In many companies, the HR department is perceived as the policy
making arm of management. In fact, in forward thinking HR departments,
responsiveness to employee needs is one of the cornerstones. You can easily do
this by actively listening to your Employee's. Give them honest feedback, both
positive and negative. Clearly communicate expectations, goals, and new rules
to be followed.
Let them know what is expected of them. Get them
involved and keep them informed - give them any information that tells them how
their work fits into the overall company effort. Let's face it. Employees
really want is to have a face-to-face communication time with both their
supervisors and managers. This communication helps them feel recognized and
important. For the managers; You may have a lot of things to do and attend to
and surely your time maybe full. But, a manager's main job is to support your
peers towards the success of organization. With this act managers' leads and
magnifies organization success.
7. EMPLOYEE EMPOWERMENT
Empowered personnel have a sense of responsibility and a sense of ownership,
and their ideas are often recognized. So a workplaces that promote employee empowerment,
power over what and how things are done, and the knowledge that they are
important to the organization have enormous productivity results and less
complaints. When employees think that they need their organization as much as
the organization needs them, that need became best appreciated more than a
paycheck and all benefit package that made them to stayed and remained at the
company longer.
8. PLACING THE RIGHT TALENT FOR THE RIGHT JOB
Placing the Right Talent in the Right Job dramatically increases Employees
retention and enhances the organization success by reducing costs in many
business aspects. Discover the way in which you can improve your employees,
place them in environment that they can be truly useful. A new car behind glass
is just a mass of metal plastic and glass, but a car being driven is truly what
a car should be. The same goes for people once developed, one should use what
they have learnt so that they can make the world around them a better place for
themselves and others. And with this you shall not forget to provide them
training, show them advancement opportunities and help them turn a job into a
career.
9. CELEBRATE SUCCESSES, BIG AND LITTLE AND MAKE THE
WORKPLACE FUN.
Sharing small successes with your Employees' is a great way of making the
workplace fun, not only by a small office party of coke & cakes … do
anything novel so long as it is good enough, but you have to do what works best
for you, If your immune system has taken a hit then maybe you can celebrate successes
with a cup of coffee or hot tea with a loaf bread, it warms you up and still
sets the tone of the celebration or maybe celebrating positive momentum for
some time by just whistling a happy tune or tapping out as affirmation of an
enhanced gratitude.
I am preparing a research paper on what
makes the Model Workplace and the Employer-of-first choice in Indian companies
.... You could share with me your findings and observations... I am looking for
not just hollow jargon but authenticated case experiences which have brought about
marked improvement in your company.
With best compliments
Dr Wilfred Monteiro
MUMBAI- INDIA
www.synergymanager.net
No comments:
Post a Comment